Effective date: 10-05-2025
Last updated: 22-05-2025
1. Introduction
Second Hand Cars Auction ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Croatia.
2. Data We Collect
We may collect and process the following categories of personal data:
- Identification data (name, surname, address, email, phone number)
- Account data (username, password, transaction history)
- Financial data (payment method, invoices)
- Technical data (IP address, browser type, device)
- Communication data (messages, emails, support)
- Marketing preferences (subscriptions, promotional materials)
3. How We Collect Data
We collect your data through:
- Directly from you (registration, purchase, subscription)
- Automatically (cookies, tracking tools)
- From third parties (e.g., analytics, payments)
4. Purpose of Data Processing
We use your data to:
- Provide and improve our services
- Process transactions and payments
- Communicate with users
- Send marketing messages (with your consent)
- Fulfill legal obligations
- Ensure site security and prevent fraud
5. Legal Basis for Processing
We process data based on:
- Contract
- Legal obligations
- Legitimate interest
- Consent
6. Data Retention
We retain data for as long as necessary or as required by law. After that, data is deleted or anonymized.
7. Data Sharing
We may share data with:
- Service providers (IT, payments, analytics)
- Government authorities (when required)
- Marketing partners (with consent)
- Third parties in case of ownership change
We do not sell or rent data to third parties.
8. International Data Transfers
If data is transferred outside the EEA, we ensure appropriate safeguards (e.g., standard contractual clauses).
9. Your Rights Under GDPR
You have the right to:
- Access your data
- Correct inaccurate data
- Delete your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
To exercise your rights, contact us at info@secondhandcarsauction.com.
10. Cookies
We use cookies to improve your experience. You can adjust settings in your browser. More information is available in our Cookie Policy.
11. Data Security
We apply appropriate measures to protect data from unauthorized access and loss.
12. Complaints
If you believe your rights have been violated, contact the Data Protection Agency (AZOP) or us directly.
Regulator Contact:
- Agency for Personal Data Protection (AZOP)
- Selska cesta 136, 10 000 Bratislava, Slovakia
- Email: azop@azop.hr
- Web: www.azop.hr
13. Policy Updates
This policy may be updated periodically. Changes will be posted with a new effective date.
14. Contact
For questions regarding this privacy policy:
- Second Hand Cars Auction
- Email: info@secondhandcarsauction.com
- Phone: +421 952 160 579